Shipping policy
At YOKU Snacks, we aim to deliver fresh, high-quality snacks to your doorstep as quickly and safely as possible. Please read our shipping guidelines below:
1. Order Processing Time
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All orders are processed within 1–2 business days (excluding Sundays and public holidays).
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Once shipped, you will receive a tracking link via SMS or email.
In rare cases of high order volume, processing may take slightly longer — but we’ll always keep you informed.
2. Delivery Time
We deliver across India through trusted courier partners.
Estimated delivery time:
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Metro Cities: 3–5 business days
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Tier 1 & Tier 2 Cities: 4–7 business days
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Remote Areas / Northeast / J&K: 6–10 business days
Actual delivery may vary depending on your location, courier delays, or external factors.
3. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout.
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Free shipping may be offered during promotions or on reaching a minimum order value.
4. Order Tracking
Once your order is dispatched, you will receive:
✔ A tracking ID
✔ Link to track your shipment in real-time
If you face tracking issues, email us at return@yokusnacks.com.
5. Incorrect Address / Failed Delivery
YOKU Snacks is not responsible for delays or failed deliveries caused by:
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Incorrect or incomplete address
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Unreachable phone number
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Customer not available to receive the package
Reattempt or reshipping charges (if any) may apply.
6. Damaged or Missing Items
If your order arrives damaged, incorrect, or with missing items, please refer to our Return & Refund Policy and contact us within 48 hours of delivery at:
7. International Shipping
Currently, we do not offer international shipping.
We deliver only within India.
8. Delivery Delays
Natural events, courier delays, strikes, or unexpected circumstances may affect delivery time. We appreciate your understanding and patience.
We’re committed to delivering your favourite YOKU Snacks fresh and on time.
For any shipping-related questions, reach out at return@yokusnacks.com